We, the product support team, often receive different types of support cases reported by the customers. Some of them may be functional, others may be related
As the below quote says, Quality in a service or product is not what you put into it. It is what the client or customer gets out of it - Peter Drucker We,
Biztalk360 comes with a lot of exciting features in every release. One of the important functionalities in BizTalk360 is the monitoring with the autocorrect
Design Thinking –the name sounds different. Can we design our thinking Yes, we can and this is what we learnt from the Design Thinking Summit 2017 which was
BizTalk360 is a single platform to have total control over your BizTalk environment. It has the three main modules namely Operations, Monitoring and Analytics.
BizTalk360 v8.4 is now released for public with lots of exciting new features and enhancements. Many of our customers have upgraded to the latest version and
Here comes BizTalk360 version 8.4 with a bunch of exciting new features and enhancements as usual. As per the below quotes, Customers often know more about
In my previous blog, I have explained about the BizTalk360 support process and the different steps we have taken to resolve the ticket raised by the customer.
The BizTalk360 Support Process As the product support team, we are customer facing people. The support forms the backbone of every product developed. In