Support deliberation is a process of discussing the challenges we faced in support handling. It is an initiative which our CEO suggested, and we are following
I can say last month was one another interesting month for me as a Support and Test engineer, as we have received quite a few interesting tickets. Every
The stats are in. Our continuous striving for improvement and dedication have resulted in some really positive numbers in BizTalk360 Customer Support.
Biztalk360 comes with a lot of exciting features in every release. One of the important functionalities in BizTalk360 is the monitoring with the autocorrect
BizTalk360 v8.4 is now released for public with lots of exciting new features and enhancements. Many of our customers have upgraded to the latest version and
For any product, customer support will be considered as the face of the product and company. They deal with the customers and try to solve the problems which
In my previous blog, I have explained about the BizTalk360 support process and the different steps we have taken to resolve the ticket raised by the customer.
In BizTalk360 support, we often face a lot of interesting issues and we thought we would bring out a series to discuss the different cases that come our way
Client Relationship is an approach to managing a company's interaction with current and potential future customers, which tries to analyse data about
The BizTalk360 Support Process As the product support team, we are customer facing people. The support forms the backbone of every product developed. In