May 23
SendPort is not showing in BizTalk360
BizTalk360 v8.4 is now released for public with lots of exciting new features and enhancements. Many of our customers have upgraded to the latest version and
May 10
Do’s and Dont’s in Support Call Handling
For any product, customer support will be considered as the face of the product and company. They deal with the customers and try to solve the problems which
May 3
BizTalk360 Support Process – Part 2
In my previous blog, I have explained about the BizTalk360 support process and the different steps we have taken to resolve the ticket raised by the customer.
Mar 9
Challenges in BizTalk360 Licensing after Environment Changes
In BizTalk360 support, we often face a lot of interesting issues and we thought we would bring out a series to discuss the different cases that come our way
Mar 3
BizTalk360’s New Approach To Client Relationship
Client Relationship is an approach to managing a company's interaction with current and potential future customers, which tries to analyse data about
Feb 20
BizTalk360 Support Process
The BizTalk360 Support Process As the product support team, we are customer facing people. The support forms the backbone of every product developed. In
Dec 29
Year Gone by in BizTalk360 Support
With the year drawing to an end, many customers are trying to close loose ends, finish the tasks for this year and most important trying to get some idea of
Sep 13
Life as a Support Engineer @ BizTalk360
Hello, Good day! I’m Nevetha Krishnan, a support engineer from the BizTalk360 Support Team. I’m sure I’ve spoken to many of you via support
Aug 25
BizTalk360 Support Team – A fresh perspective
While BizTalk360 is no doubt an indispensable product for those using Microsoft BizTalk Server, little is spoken about the BizTalk360 support team. They are
